The author speaks about the inevitable awkward moment of the implementation process when someone pipes up and says “uh, what about the content?”

As part of our implementation service, we specifically bring this up with clients during the project’s kickoff.  We make it very clear that we will handle all the content migration and we also use the migration as an opportunity to train the client using some real-world examples.   The training happens on-site and right before our pre-production launch activities so the timing is perfect and the client is ready to use the tool by the time they go live.

We’ve always taken the approach that we’re not only selling a product, but we’re selling a service and do everything we can to make the migration to our platform as simple and seamless as possible to the client.

In addition to Q4 WEB providing accurate website records for Bill 198 compliance to reduce your risk surrounding corporate disclosure we also do all the little things that set our company apart from the sea of CMS companies out there.

I’ll be following up with some additional posts about our implementation process in general and other steps we take to manage migrations.

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