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	<title>Q4 Blog &#187; Customer Service</title>
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	<link>http://www.q4blog.com</link>
	<description>Q4 Blog - Investor Relations, Social Media, IR websites, IR 2.0, XBRL</description>
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		<title>Investor Relations Website Best Practices for Small Caps</title>
		<link>http://www.q4blog.com/2009/05/01/investor-relations-website-best-practices-for-small-caps/</link>
		<comments>http://www.q4blog.com/2009/05/01/investor-relations-website-best-practices-for-small-caps/#comments</comments>
		<pubDate>Fri, 01 May 2009 15:23:23 +0000</pubDate>
		<dc:creator>Jason Little</dc:creator>
				<category><![CDATA[Best Practices]]></category>
		<category><![CDATA[Clients]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Transparency]]></category>
		<category><![CDATA[XBRL]]></category>
		<category><![CDATA[IR Websites]]></category>

		<guid isPermaLink="false">http://www.q4blog.com/?p=369</guid>
		<description><![CDATA[Yesterday Catherine Crofton delivered our first webinar regarding removing the 5 barriers to an effective investor relations website.   I come from a web development and media background so I was a bit green to all this IR stuff when I started at Q4 a couple of years ago.  Needless to say I&#8217;ve been schooled the hard way and have learned internally and from our customers what issuers need to say to their investors.
One of the questions that stood out to me from yesterday&#8217;s webinar was when an attendee asked if ...


Related posts:<ol><li><a href='http://www.q4blog.com/2009/05/01/ir-website-best-practices-webinar-wrap-up/' rel='bookmark' title='Permanent Link: IR Website Best Practices Webinar Wrap-Up'>IR Website Best Practices Webinar Wrap-Up</a> <small>We had a great turnout at our first ever webinar...</small></li><li><a href='http://www.q4blog.com/2009/05/21/q4-ir-website-best-practices-presentation-and-video-now-available-on-website/' rel='bookmark' title='Permanent Link: Q4 IR Website Best Practices Presentation and Video now available on Website'>Q4 IR Website Best Practices Presentation and Video now available on Website</a> <small>As you may know, Q4 conducted a webinar a couple...</small></li><li><a href='http://www.q4blog.com/2009/03/25/notice-and-access-press-releases-an-interview-with-jason-mcgruder-vp-investor-relations-at-bgc-partners/' rel='bookmark' title='Permanent Link: Notice-and-Access Press Releases; An interview with Jason McGruder, VP Investor Relations at BGC Partners'>Notice-and-Access Press Releases; An interview with Jason McGruder, VP Investor Relations at BGC Partners</a> <small>On Feb 23, 2009 BGC Partners became one of the...</small></li></ol>

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
			<content:encoded><![CDATA[<p><img class="size-thumbnail wp-image-370 alignright" style="border: 1px solid black; margin-left: 5px; margin-right: 5px;" title="blog-post" src="http://www.q4blog.com/wp-content/uploads/2009/05/blog-post-150x123.jpg" alt="blog-post" width="150" height="123" />Yesterday <a href="http://www.q4blog.com/author/catherine">Catherine Crofton </a>delivered our first webinar regarding removing the 5 barriers to an effective investor relations website.   I come from a web development and media background so I was a bit green to all this IR stuff when I started at Q4 a couple of years ago.  Needless to say I&#8217;ve been schooled the hard way and have learned internally and from our customers what issuers need to say to their investors.</p>
<p>One of the questions that stood out to me from yesterday&#8217;s webinar was when an attendee asked if we had any samples to show how small cap companies are leveraging the IR website best practices Catherine was speaking about.  Catherine had shown great examples from some larger companies, namely, Nexen and Potash and explained how they have done a great job of conveying their messaging as well as making it easy for their audience to find information quickly.<span id="more-369"></span></p>
<p>Although I can&#8217;t share some of the examples from the projects we haven&#8217;t launched yet, I can say that part of our project process at Q4 is to help clients realize these best practices through using our modules which have been designed with IR best practices in mind.  Throughout our implementation process, we work with our clients to help them improve their <a href="http://www.q4websystems.com/Products/IR-Websites/default.aspx">IR websites </a>and apply best practices to their site.   In the past we have primarily focused on migrating our client&#8217;s websites to our platform when they join the family and applying these best practices is now an additional service included with our implementation process.</p>
<p>Since our <a href="http://www.q4blog.com/2009/04/02/spring-09-launched-combines-easy-ir-website-management-with-new-investor-tools-and-social-media-features/">Spring 09 release</a>, we&#8217;ve added Full-Text RSS feeds for news, presentations and events, Share This social sharing which allows any page to be shared through all the social networks, Investor Briefcase, Page-specific meta data and host of of other improvements to our IR website product &#8211; that all our clients receive automatically!</p>
<p>Of course we&#8217;ve always had email alerts, stock quotes, press release feeds and all the basic IR required items but we&#8217;re taking a different approach and simply using these best practices to not only make the IR section better, but to make the overall website better.</p>
<p>Look for a follow-up in a week or so when we launch some before-and-after shots of what we&#8217;ve done for a couple of new clients that are in development.</p>


<p>Related posts:<ol><li><a href='http://www.q4blog.com/2009/05/01/ir-website-best-practices-webinar-wrap-up/' rel='bookmark' title='Permanent Link: IR Website Best Practices Webinar Wrap-Up'>IR Website Best Practices Webinar Wrap-Up</a> <small>We had a great turnout at our first ever webinar...</small></li><li><a href='http://www.q4blog.com/2009/05/21/q4-ir-website-best-practices-presentation-and-video-now-available-on-website/' rel='bookmark' title='Permanent Link: Q4 IR Website Best Practices Presentation and Video now available on Website'>Q4 IR Website Best Practices Presentation and Video now available on Website</a> <small>As you may know, Q4 conducted a webinar a couple...</small></li><li><a href='http://www.q4blog.com/2009/03/25/notice-and-access-press-releases-an-interview-with-jason-mcgruder-vp-investor-relations-at-bgc-partners/' rel='bookmark' title='Permanent Link: Notice-and-Access Press Releases; An interview with Jason McGruder, VP Investor Relations at BGC Partners'>Notice-and-Access Press Releases; An interview with Jason McGruder, VP Investor Relations at BGC Partners</a> <small>On Feb 23, 2009 BGC Partners became one of the...</small></li></ol></p>
<p>Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.</p>]]></content:encoded>
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		</item>
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		<title>Q4 Community Updates</title>
		<link>http://www.q4blog.com/2008/07/22/q4-community-updates/</link>
		<comments>http://www.q4blog.com/2008/07/22/q4-community-updates/#comments</comments>
		<pubDate>Tue, 22 Jul 2008 19:53:19 +0000</pubDate>
		<dc:creator>Darrell Heaps</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Product Announcments]]></category>
		<category><![CDATA[Community]]></category>

		<guid isPermaLink="false">http://www.q4blog.com/2008/07/22/q4-community-updates/</guid>
		<description><![CDATA[With so much happening with our products and bringing on clients it’s been hard for us to stay on top of communicating all of the great new things.  This morning I updated the Q4 Community with two new user guides for Press and a poll to vote on upcoming features for Press.
If you&#8217;re interested and have time, we&#8217;d love to hear your feedback:

Vote for upcoming Q4 PRESS features
Q4 PRESS – Author User Guide
Q4 PRESS – Reviewer Guide 

While you&#8217;re on the community check out all the other great content about Web ...


Related posts:<ol><li><a href='http://www.q4blog.com/2008/09/17/announcing-the-september-2008-release-of-q4-press/' rel='bookmark' title='Permanent Link: Announcing the September 2008 Release of Q4 PRESS'>Announcing the September 2008 Release of Q4 PRESS</a> <small>We&#8217;ve been hard at work over the last couple of...</small></li><li><a href='http://www.q4blog.com/2008/10/28/using-q4-press-to-satisfy-reg-fd-for-blog-content/' rel='bookmark' title='Permanent Link: Using Q4 PRESS to Satisfy Reg FD for Blog Content'>Using Q4 PRESS to Satisfy Reg FD for Blog Content</a> <small>Yesterday I posted about the importance of the controls over...</small></li><li><a href='http://www.q4blog.com/2008/04/06/in-no-particular-order-this-is-what-we%e2%80%99ve-been-doing-on-q4-press-for-the-past-60-days/' rel='bookmark' title='Permanent Link: Q4 Press New Spring 08 Features!'>Q4 Press New Spring 08 Features!</a> <small>Below are the new features being pushed to your Q4...</small></li></ol>

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
			<content:encoded><![CDATA[<p>With so much happening with our products and bringing on clients it’s been hard for us to stay on top of communicating all of the great new things.  This morning I updated the <a href="http://www.q4community.com/">Q4 Community</a> with two new user guides for Press and a poll to vote on upcoming features for Press.</p>
<p>If you&#8217;re interested and have time, we&#8217;d love to hear your feedback:</p>
<ul>
<li><a href="http://www.q4community.com/2008/07/22/upcoming-features-in-q4-press/">Vote for upcoming Q4 PRESS features</a></li>
<li><a href="http://www.q4community.com/2008/07/22/updated-q4-press-user-guide-for-authors/">Q4 PRESS – Author User Guide</a></li>
<li><a href="http://www.q4community.com/2008/07/22/q4-press-user-guide-for-reviewers/">Q4 PRESS – Reviewer Guide</a> </li>
</ul>
<p>While you&#8217;re on the community check out all the other great content about Web and Press and let&#8217;s us know if there is anything not there that you&#8217;d like to see.</p>


<p>Related posts:<ol><li><a href='http://www.q4blog.com/2008/09/17/announcing-the-september-2008-release-of-q4-press/' rel='bookmark' title='Permanent Link: Announcing the September 2008 Release of Q4 PRESS'>Announcing the September 2008 Release of Q4 PRESS</a> <small>We&#8217;ve been hard at work over the last couple of...</small></li><li><a href='http://www.q4blog.com/2008/10/28/using-q4-press-to-satisfy-reg-fd-for-blog-content/' rel='bookmark' title='Permanent Link: Using Q4 PRESS to Satisfy Reg FD for Blog Content'>Using Q4 PRESS to Satisfy Reg FD for Blog Content</a> <small>Yesterday I posted about the importance of the controls over...</small></li><li><a href='http://www.q4blog.com/2008/04/06/in-no-particular-order-this-is-what-we%e2%80%99ve-been-doing-on-q4-press-for-the-past-60-days/' rel='bookmark' title='Permanent Link: Q4 Press New Spring 08 Features!'>Q4 Press New Spring 08 Features!</a> <small>Below are the new features being pushed to your Q4...</small></li></ol></p>
<p>Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.</p>]]></content:encoded>
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		<title>Q4Web &#8211; Google maps</title>
		<link>http://www.q4blog.com/2008/05/06/q4web-google-maps/</link>
		<comments>http://www.q4blog.com/2008/05/06/q4web-google-maps/#comments</comments>
		<pubDate>Wed, 07 May 2008 02:12:53 +0000</pubDate>
		<dc:creator>Darrell Heaps</dc:creator>
				<category><![CDATA[Clients]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Product Announcments]]></category>
		<category><![CDATA[Product Tips & Tricks]]></category>

		<guid isPermaLink="false">http://www.q4blog.com/2008/05/06/q4web-google-maps/</guid>
		<description><![CDATA[Following up on our Q4 WEB Spring 08 Features blog post, I&#8217;m going to talk about Q4 Web&#8217;s ability to embed Google maps into your site.  Google maps are quickly becoming a standard method for displaying maps on websites.
What is Google Maps?Google Maps is a Google service offering powerful, user-friendly mapping technology and local business information&#8212;including business locations, contact information, and driving directions.  You can find out more about Google maps here
Ok, great.  So what can I do with Google mapsGoogles maps are quickly becoming a standard ...


Related posts:<ol><li><a href='http://www.q4blog.com/2008/04/23/q4-web-spring-08-features/' rel='bookmark' title='Permanent Link: Q4 WEB Spring 08 Features'>Q4 WEB Spring 08 Features</a> <small>We&#8217;re pleased to announce a number of new features now available...</small></li><li><a href='http://www.q4blog.com/2009/04/02/spring-09-launched-combines-easy-ir-website-management-with-new-investor-tools-and-social-media-features/' rel='bookmark' title='Permanent Link: Spring &#8217;09 Launched &#8211; combines easy IR Website Management with new Investor Tools and Social Media features'>Spring &#8217;09 Launched &#8211; combines easy IR Website Management with new Investor Tools and Social Media features</a> <small>Read the full Press Release! Our latest Spring &#8217;09 release...</small></li><li><a href='http://www.q4blog.com/2010/04/21/web-disclosure-q1-trends-google-expedia-4-others-leading-the-pack/' rel='bookmark' title='Permanent Link: Web Disclosure Q1 Trends: Google, Expedia &#038; 4 others leading the pack'>Web Disclosure Q1 Trends: Google, Expedia &#038; 4 others leading the pack</a> <small>On April 15th, Google issued an advisory release that instructed...</small></li></ol>

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
			<content:encoded><![CDATA[<p>Following up on our <a href="http://www.q4blog.com/2008/04/23/q4-web-spring-08-features/">Q4 WEB Spring 08 Features</a> blog post, I&#8217;m going to talk about Q4 Web&#8217;s ability to embed Google maps into your site.  Google maps are quickly becoming a standard method for displaying maps on websites.</p>
<p><strong>What is Google Maps?</strong><br /><em>Google Maps is a Google service offering powerful, user-friendly mapping technology and local business information&#8212;including business locations, contact information, and driving directions.</em>  You can find out more about Google maps <a href="http://maps.google.com/support/bin/answer.py?hl=en&#38;answer=7060">here</a></p>
<p><strong>Ok, great.  So what can I do with Google maps</strong><br />Googles maps are quickly becoming a standard method for displaying various types of map related information on company websites.  Some examples of how Google maps can be useful on your site are:</p>
<ul>
<li>Display a map to your corporate offices</li>
<li>Show a map of your operations (see a great example <a href="http://www.baffinland.com/MaryRiverProject/LocationMap/default.aspx">on the Baffinland Iron Mines website</a>)</li>
</ul>
<p><img src='http://www.q4blog.com/wp-content/uploads/2008/05/baffinlandmap.jpg' alt='baffinlandmap.jpg' /></p>
<p>In addition to the basic mapping data, administrators can also tag locations with additional information regarding the location that is tagged on the map. Website users can view satellite images of your mine areas as well as topographical images providing them more insight into your companies operations.</p>
<p><strong>How can I get Google maps functionality on my site?</strong><br />We think this is a great new feature and we hope you do to!  If you would like more information on how you can integrate Google maps functionality in your site send us an email to support@q4websystems.com or give us a call at 416-626-7829 (press 2 for support) and we&#8217;ll be happy to help you integrate this new feature.</p>


<p>Related posts:<ol><li><a href='http://www.q4blog.com/2008/04/23/q4-web-spring-08-features/' rel='bookmark' title='Permanent Link: Q4 WEB Spring 08 Features'>Q4 WEB Spring 08 Features</a> <small>We&#8217;re pleased to announce a number of new features now available...</small></li><li><a href='http://www.q4blog.com/2009/04/02/spring-09-launched-combines-easy-ir-website-management-with-new-investor-tools-and-social-media-features/' rel='bookmark' title='Permanent Link: Spring &#8217;09 Launched &#8211; combines easy IR Website Management with new Investor Tools and Social Media features'>Spring &#8217;09 Launched &#8211; combines easy IR Website Management with new Investor Tools and Social Media features</a> <small>Read the full Press Release! Our latest Spring &#8217;09 release...</small></li><li><a href='http://www.q4blog.com/2010/04/21/web-disclosure-q1-trends-google-expedia-4-others-leading-the-pack/' rel='bookmark' title='Permanent Link: Web Disclosure Q1 Trends: Google, Expedia &#038; 4 others leading the pack'>Web Disclosure Q1 Trends: Google, Expedia &#038; 4 others leading the pack</a> <small>On April 15th, Google issued an advisory release that instructed...</small></li></ol></p>
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		<item>
		<title>Common Sense 101: Migrating CMS Content</title>
		<link>http://www.q4blog.com/2008/03/18/common-sense-101-migrating-cms-content/</link>
		<comments>http://www.q4blog.com/2008/03/18/common-sense-101-migrating-cms-content/#comments</comments>
		<pubDate>Tue, 18 Mar 2008 19:55:21 +0000</pubDate>
		<dc:creator>Jason Little</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[CMS]]></category>

		<guid isPermaLink="false">http://www.q4blog.com/2008/03/18/common-sense-101-migrating-cms-content/</guid>
		<description><![CDATA[I read a great article on CMS Watch today that talked about migrating website  content for a client when migrating to a new CMS system.
The author speaks about  the inevitable awkward moment of the implementation process when someone pipes  up and says &#8220;uh, what about the content?&#8221;
As part of our implementation  service, we specifically bring this up with clients during the project&#8217;s  kickoff.  We make it very clear that we will handle all the content migration  and we also use the migration as an ...


Related posts:<ol><li><a href='http://www.q4blog.com/2006/08/23/hardware-upgrade-in-the-works/' rel='bookmark' title='Permanent Link: Hardware upgrade in the works'>Hardware upgrade in the works</a> <small>Over the past month we have been testing out our...</small></li><li><a href='http://www.q4blog.com/2009/05/01/investor-relations-website-best-practices-for-small-caps/' rel='bookmark' title='Permanent Link: Investor Relations Website Best Practices for Small Caps'>Investor Relations Website Best Practices for Small Caps</a> <small>Yesterday Catherine Crofton delivered our first webinar regarding removing the...</small></li><li><a href='http://www.q4blog.com/2008/10/28/using-q4-press-to-satisfy-reg-fd-for-blog-content/' rel='bookmark' title='Permanent Link: Using Q4 PRESS to Satisfy Reg FD for Blog Content'>Using Q4 PRESS to Satisfy Reg FD for Blog Content</a> <small>Yesterday I posted about the importance of the controls over...</small></li></ol>

Related posts brought to you by <a href='http://mitcho.com/code/yarpp/'>Yet Another Related Posts Plugin</a>.]]></description>
			<content:encoded><![CDATA[<p>I read a great <a href="http://www.cmswire.com/cms/web-publishing/no-small-task-migrating-content-to-a-new-cms-002437.php" target="_blank">article on CMS Watch today</a> that talked about migrating website  content for a client when migrating to a new CMS system.</p>
<p>The author speaks about  the inevitable awkward moment of the implementation process when someone pipes  up and says &#8220;uh, what about the content?&#8221;</p>
<p>As part of our implementation  service, we specifically bring this up with clients during the project&#8217;s  kickoff.  We make it very clear that we will handle all the content migration  and we also use the migration as an opportunity to train the client using some  real-world examples.   The training happens on-site and right before our  pre-production launch activities so the timing is perfect and the client is  ready to use the tool by the time they go live.</p>
<p>We&#8217;ve always taken the  approach that we&#8217;re not only selling a product, but we&#8217;re selling a service and  do everything we can to make the migration to our platform as simple and  seamless as possible to the client.</p>
<p>In addition to <a href="http://www.q4websystems.com/Products/QWeb/default.aspx" target="_blank">Q4 WEB</a> providing  accurate website records for <a href="http://www.q4websystems.com/Solutions/Bill-198/default.aspx" target="_blank">Bill 198 compliance</a> to reduce your risk surrounding  corporate disclosure we also do all the little things that set our company apart  from the sea of CMS companies out there.</p>
<p>I&#8217;ll be following up with some additional posts about our implementation process in general and other steps we  take to manage migrations.</p>


<p>Related posts:<ol><li><a href='http://www.q4blog.com/2006/08/23/hardware-upgrade-in-the-works/' rel='bookmark' title='Permanent Link: Hardware upgrade in the works'>Hardware upgrade in the works</a> <small>Over the past month we have been testing out our...</small></li><li><a href='http://www.q4blog.com/2009/05/01/investor-relations-website-best-practices-for-small-caps/' rel='bookmark' title='Permanent Link: Investor Relations Website Best Practices for Small Caps'>Investor Relations Website Best Practices for Small Caps</a> <small>Yesterday Catherine Crofton delivered our first webinar regarding removing the...</small></li><li><a href='http://www.q4blog.com/2008/10/28/using-q4-press-to-satisfy-reg-fd-for-blog-content/' rel='bookmark' title='Permanent Link: Using Q4 PRESS to Satisfy Reg FD for Blog Content'>Using Q4 PRESS to Satisfy Reg FD for Blog Content</a> <small>Yesterday I posted about the importance of the controls over...</small></li></ol></p>
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